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Leadership

Coaching and Mentoring (LDR01EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn?

  1. Understand how coaching can be used to develop your team
  2. Develop the coaching and mentoring skills that help improve individual performance
  3. Demonstrate the behaviors and practices of an effective coach
  4. Recognize employees’ strengths and give them the feedback they need to succeed
  5. Identify employee problems and ways you can help to correct them

What Topics are Covered?

  1. Defining coaching and mentoring
  2. Coaching assessment review
  3. Interpersonal communication skills
  4. Critical coaching skills
  5. Setting goals with SPIRIT
  6. Learning styles and principles
  7. The benefits/consequences matrix
  8. Skills involved in coaching
  9. The coaching model
  10. Giving effective feedback
  11. Coaching problems and solutions

Course Content

  • Academy Topics

    • Course Overview

    • Post-Course Assessment

    • Defining Coaching and Mentoring

    • Coaching and Mentoring

    • Matching Mentors

    • Defining Coaching

    • Coaching Skills

    • Coaching Assessment Review

    • Coaching Assessment and Scoring

    • Making Connections

    • Interpersonal Communication Skills

    • What are Communication Skills?

    • Getting Better with Communication

    • Probing Techniques

    • Active Listening Skills

    • Critical Coaching Skills

    • Setting Goals with SPIRIT

    • Setting Achievable

    • Getting on Track

    • Learning Styles and Principles

    • The Benefits/Consequences Matrix

    • Skills Involved in Coaching

    • The Coaching Model

    • Giving Effective Feedback

    • Coaching Problems and Solutions

    • Recommended Reading List

    • Personal Action Plan

    • Post-Course Assessment

Rp750
  • Lessons 26
  • Enrolled 4
  • Skill Beginner
  • Last Update 10/03/2025