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Marketing and Sales

Overcoming Objections to Nail The Sales (SAM08EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn?

  1. Steps that they can take to build credibility.
  2. How to identify the objections that they encounter most frequently.
  3. How to develop appropriate responses when prospective buyers throw a curveball.
  4. Ways to disarm objections with proven rebuttals that get the sale back on track.
  5. How to recognize when a prospect is ready to buy.
  6. How working with their sales team can help them succeed.

What Topics are Covered?

  1. Building credibility
  2. Your competition
  3. Critical communication and observation skills
  4. Handling customer complaints
  5. Overcoming and handling objections
  6. Pricing issues
  7. How can teamwork help me?
  8. Buying signals
  9. Closing the sale

Course Content

  • Academy Topics

    • Course Overview

    • Pre-Course Assessment

    • Building Credibility

    • Your Competition

    • Critical Communication Skills

    • Active Listening

    • Powerful Questions

    • Observation Skills

    • Handling Customer Complaints

    • Overcoming Objections

    • What are Objections?

    • Attitude Check!

    • Pre-Assignment Review

    • Handling Objections

    • Universal Strategies

    • Specific Strategies

    • Pricing Issues

    • How Can Teamwork Help Me?

    • Buying Signals

    • Closing the Sale

    • Closing Techniques

    • Top Fifteen Activities That Make You Successful at Closing the Sale

    • Sell it to Me

    • Recommended Reading List

    • Post-Test

Rp400
  • Lessons 23
  • Skill Beginner
  • Last Update 14/03/2025