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Personal Productivity

Working Smarter: Using Technology to Your Advantage (PP13EO)

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Instructor

Savvy

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Course Overview

What Will Students Learn?

  1. Make your workplace a technology-friendly place
  2. Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
  3. Communicate better with the IT department
  4. Make the best software and training choices
  5. Set an IT budget
  6. Set expectations and responsibilities for security and privacy
  7. Keep employees safe and healthy
  8. Develop and implement a system usage policy
  9. Implement policies for dealing with company property
  10. Decide whether or not employees should telecommute
  11. Make telecommuting work
  12. Deal with workplace rage
  13. Address technological issues

What Topics are Covered?

  1. Making your company a technology-friendly place
  2. Conquering computers
  3. Communicating with the IT department
  4. Choosing software wisely and technical training
  5. Setting an IT budget
  6. Security and privacy, including network types
  7. Ergonomics
  8. System usage policies
  9. Taking care of company property
  10. Time-Saving Tools (including telephone, e-mail, and instant messaging)
  11. Telecommuting
  12. Workplace rage
  13. A policies and procedures checklist

Course Content

  • Academy Topics

    • Course Overview

    • Pre-Assignment

    • Learning Objectives

    • Pre-Course Assessment

    • Making Your Company a Technology-Friendly Place

    • Acme Consulting, Part One

    • Tips and Tricks

    • Conquering Computers

    • Communicating with the IT Department

    • Choosing Software Wisely

    • The Three-Step Process

    • Acme Consulting, Part Two

    • Technical Training

    • Training Tips

    • Types of Training

    • Setting an IT Budget

    • Budget Basics

    • The Shrinking Budget

    • Security and Privacy

    • An Employer’s Rights

    • Doing Your Part

    • An Employee’s Rights

    • Uncontrolled vs. Controlled Networks

    • Ergonomics

    • Stretch!

    • What is Ergonomics?

    • System Usage Policies

    • Acme Consulting, Part Three

    • Sample Internet, E-Mail, and Computer Usage Policy

    • What is a System Usage Policy?

    • Taking Care of Company Property

    • Making Connections

    • Basic Rules of Etiquette

    • Time-Saving Tools

    • Contact Management Applications

    • Scheduling Applications

    • E-Mail Etiquette

    • Tips and Tricks

    • E-Mail Applications

    • Telephone Etiquette

    • Instant Messaging

    • Instant Messaging Etiquette

    • Understanding Acronyms

    • Telecommuting

    • To Telecommute or Not to Telecommute

    • Preparing for Telecommuting

    • What is Telecommuting?

    • Workplace Rage

    • It’s Not Working!

    • A Policies and Procedures Checklist

    • Recommended Reading List

    • Personal Action Plan

    • Post-Course Assessment

Free
  • Lessons 51
  • Skill Beginner
  • Last Update 26/03/2025